Ratings & Reviews

Overall Rating

5
(22 reviews)
100% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Barbara M. - |Recommended: YesMoved in on a holiday Monday. No leasing staff available but Dan came in on his day off to assist us. Thank you for the help. — Lovely apartment complex. Trying to get assistance is a little difficult. Leasing office not available all the time
response from property -Barbara, Thank you so much for the 4 star rating! We are so glad that there was one of our staff members able to come in and help you since you moved in on a holiday. Please feel free to give us feedback anytime as you are able to get settled in. Warm regards, Avalon at James Island Management Team
submitted by Caden W. - |Recommended: YesBest Apartment I've Lived In — This place so far 10 months has been by far one of the best places that I've rented. Everything is brand new and the community is all generally respectful. The pool and gym are always clean despite constant usage. Extremely dog friendly community as well.
response from property -We appreciate your feedback Caden! We love hearing that you've enjoyed using our amenities, and that you've noticed the hard work we put into keeping them clean after use. We aim to provide quality amenities for our residents. If you would like to leave more feedback, we would be delighted to hear from you. Email us at [email protected]. Thanks again, Avalon at James Island Management Team
submitted by Zachary M. - |Recommended: YesNA — NA
response from property -Thanks for your time, Zachary. We would love to hear about your experiences with our community. Always feel free to reach out if there is anything we can help you with. Looking forward to hearing from you, The Avalon at James Island Management Team.
submitted by Adama J. - |Recommended: YesNice Place — Lovely place to live
response from property -Thank you for your review, Adama. We are pleased to hear that you feel our community is a lovely place to live -- we agree with you! At Avalon at James Island, we are always looking for ways to improve. We invite you to call our office @ (843) 410-5640, or send an email to [email protected] with any suggestions or information that could help us. Best regards, Avalon at James Island Management Team
submitted by James D. - |Recommended: YesNew to community — New to Charleston and am loving the location and the community. Chris has been Wonderful.
response from property -Hello James, Thank you for taking the time to leave us a review. We appreciate the 5-star rating! We take pride in offering our residents quality homes in a fantastic location. If you have any further feedback, please feel free to reach out to us at [email protected]. Best, Avalon at James Island Management Team
submitted by Preston H. - |Recommended: YesGreat things at Avalon so far — Prior to moving in to Avalon, leasing staff Stephen who helped us throughout our apartment search was fantastic. He was very prompt and helped us tremendously. Upon moving in, apartment and grounds are very nice and well kept. So far we are enjoying our apartment and convenience of the surroundings at Avalon at James Island.
response from property -Preston, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. We try to hire the best to look after our residents and reviews like this one let us know we have. We are happy that there is convenience around every corner. Warm Wishes The Avalon at James Island Management Team
submitted by Gary M. - |Recommended: YesOkay — Okay
response from property -Thanks for your feedback, Gary. We would love to hear about your experiences, so we can improve our community for all of our residents. Looking forward to hearing from you, the Avalon at James Island Management Team.
submitted by Alexis F. - |Recommended: YesReview — Trash lying around on the sidewalks that gets left there for days and days. Some things in the apartment look like they were just put together as quickly as possible and weren't built with quality in mind. Maintenance team is great, very quick to respond. Pool area gym is really nice.
response from property -Thanks for your time, Alexis. It is great to know that you enjoy the work our Maintance team puts into our community. We are sorry to hear about the problems with the trash and any issues in your home. Please feel free to reach out to us and we would love to hear what we can do to help. Looking forward to hearing from you, the Avalon at James Island Management Team.
submitted by Aaron K. - |Recommended: YesExcited for our new home — Very excited for our new home in James Island. The staff has been extremely helpful and professional. We love our leasing agent Chris
response from property -Thank you for your encouraging words, Aaron. We are absolutely thrilled that you are pleased with the staff here. We aim to hire professional and friendly employees. We love having Chris on our team! With gratitude, Avalon at James Island Management Team
submitted by Dawn F. - |Recommended: YesBeautiful — It is a dream come true. The atmosphere, environment and amenities are fabulous. The office staff, Chris and maintenance are on extremely courteous polite and respectful.
response from property -We are so pleased to hear about your 5-star living experience here with us. We value you as a part of our community and greatly appreciate your feedback. Thank you for taking time to post this review, Dawn. Sincerely, Avalon at James Island
submitted by Shannon D. - |Recommended: YesThe property is gorgeous and well maintained — It's beautiful here and the staff are very friendly The property is VERY well maintained.
response from property -Thank you for your kind words! We're happy to hear that the staff are kind to you! Please feel free to stop by the main office or give us a call to let us know how we can continuously improve our community. Best Avalon at James Island Management Team
submitted by Madison S. - |Recommended: YesA little piece of paradise — It is so nice coming home to a beautiful resident that we have the ability to call home.
response from property -Thank you for your review, Madison! We love hearing from our happy residents who are enjoying our beautiful community. You can reach us anytime at (843) 410-5640 if there is anything else we can do for you. All the best, The Avalon at James Island Management Team
submitted by Paige C. - |Recommended: YesMaintenance Staff is awesome and quick — I submitted a maintenance request for my garbage disposal, and within not even 30 minutes they came immediately, fixed it, and were nice and friendly They did a fantastic job.
response from property -Thank you for taking the time to post your review, Paige. We are happy to hear that our maintenance staff was able to meet your needs in a timely manner. Here, at Avalon at James Island, we strive to hire friendly and efficient employees and respond to all maintenance requests promptly. Thank you, again, for your review. Kindest regards, Avalon at James Island Management Team
submitted by Ronnie J. - |Recommended: YesNice place to live — Pros Very nice and new Ten foot ceilings, LVP flooring, spacious closet, kitchen and bathroom with deep tubs. Well landscaped and very nice clubhouse, pool and workout room. Very helpful and friendly staff. Cons Need to secure hallways properly, some gates don't latch and mailroom is completely open to residents hallways from outside i.e. no gate. Need to clamp down on dog owners cleaning up after their dogs. To few parking spaces, many are way too small. Many residents balconies need to be cleaned up
response from property -Hi Ronnie, Thanks for letting us know what we are doing right and where we need to improve on. We want to do whatever we can to help out, your comfort is important to us. Please do not hesitate to let us know if you need our attention, we are happy to help. With gratitude, Avalon at James Island Management Team
submitted by Margaret D. - |Recommended: YesIt has been a great experience so far — Beautiful property and apartments.
response from property -Margaret, Thank you so much for your valued feedback. We are happy you are part of the community! Best Wishes, The Avalon Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Avalon at James Island, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Avalon at James Island, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose